Product quantity error
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When purchasing on the page, I enter the orders in WooCommerce and the number of products that the customer purchased doubles as well as the amount. For example, if the customer buys 1 product for $30, 2 products appear in my orders with a total amount of $60.
The page I need help with: [log in to see the link]
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Add that I deactivate all the plugins except WooCommerce, change the theme (I use Divi) and the problem still happens. I will attach the WooCommerce report.
` WordPress Environment</p> <p class=””>WordPress address (URL): http://globalxpress.cl<br>Site address (URL): http://globalxpress.cl<br>WC Version: 8.0.3<br>REST API Version: ✔ 8.0.3<br>WC Blocks Version: ✔ 10.6.6<br>Action Scheduler Version: ✔ 3.6.2<br>Log Directory Writable: ✔<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: es_ES<br>External object cache: – Server Environment</p> <p class=””>Server Info: LiteSpeed<br>PHP Version: 8.1.21<br>PHP Post Max Size: 1 GB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 10000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 10.6.15-MariaDB-cll-lve<br>Max Upload Size: 1 GB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database</p> <p class=””>WC Database Version: 8.0.3<br>WC Database Prefix: wp7l_<br>Tamaño total de la base de datos: 16.35MB<br>Tamaño de los datos de la base de datos: 15.46MB<br>Tamaño del índice de la base de datos: 0.89MB<br>wp7l_woocommerce_sessions: Datos: 0.20MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_order_items: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_woocommerce_order_itemmeta: Datos: 0.04MB + Índice: 0.04MB + Motor MyISAM<br>wp7l_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_actionscheduler_actions: Datos: 0.13MB + Índice: 0.06MB + Motor MyISAM<br>wp7l_actionscheduler_claims: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_actionscheduler_groups: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_actionscheduler_logs: Datos: 0.08MB + Índice: 0.07MB + Motor MyISAM<br>wp7l_commentmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_comments: Datos: 0.07MB + Índice: 0.02MB + Motor MyISAM<br>wp7l_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_litespeed_url: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_litespeed_url_file: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_mailchimp_carts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_mailchimp_jobs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_ml_data: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_options: Datos: 2.31MB + Índice: 0.09MB + Motor MyISAM<br>wp7l_postmeta: Datos: 0.70MB + Índice: 0.35MB + Motor MyISAM<br>wp7l_posts: Datos: 11.74MB + Índice: 0.11MB + Motor MyISAM<br>wp7l_post_smtp_logmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wp7l_post_smtp_logs: Datos: 0.03MB + Índice: 0.00MB + Motor InnoDB<br>wp7l_rank_math_internal_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_rank_math_internal_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_rank_math_redirections: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_rank_math_redirections_cache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_termmeta: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_terms: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_term_relationships: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_term_taxonomy: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_transbank_inscriptions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_usermeta: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_users: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_admin_notes: Datos: 0.04MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_admin_note_actions: Datos: 0.03MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_category_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_customer_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_order_addresses: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_order_coupon_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_order_operational_data: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_order_product_lookup: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_order_stats: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_order_tax_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_product_attributes_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_product_download_directories: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_product_meta_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_rate_limits: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_reserved_stock: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wc_tax_rate_classes: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM<br>wp7l_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_webpay_rest_transactions: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wpforms_payments: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wpforms_payment_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wpforms_tasks_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM<br>wp7l_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB<br>wp7l_wpmailsmtp_tasks_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM Post Type Counts</p> <p class=””>attachment: 64<br>bc_x1379_op_type: 2<br>custom_css: 1<br>customize_changeset: 1<br>et_body_layout: 122<br>et_header_layout: 3<br>et_pb_layout: 5<br>et_template: 318<br>et_theme_builder: 7<br>nav_menu_item: 3<br>page: 11<br>post: 2<br>product: 2<br>revision: 323<br>shop_coupon: 3<br>shop_order: 7<br>wp_global_styles: 1<br>wp_navigation: 1<br>wp_template: 2 Security</p> <p class=””>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (12)</p> <p class=””>BC Woo Custom Thank You Pages: por WooCommerce & WordPress Tutorials – 1.4.3<br>CMP – Coming Soon & Maintenance Plugin: por NiteoThemes – 4.1.10<br>Hotjar: por Hotjar – 1.0.15<br>Klaviyo: por Klaviyo<br>Inc. – 3.2.2</p> <p class=””>LiteSpeed Cache: por LiteSpeed Technologies – 5.6<br>PixelYourSite: por PixelYourSite – 9.4.5.1<br>Really Simple SSL: por Really Simple Plugins – 7.0.9<br>Rank Math SEO: por Rank Math – 1.0.201.1<br>Transbank Webpay REST: por TransbankDevelopers – 1.6.8<br>WooCommerce Checkout Manager: por QuadLayers – 7.2.3<br>WooCommerce: por Automattic – 8.0.3<br>WP Mail SMTP: por WP Mail SMTP – 3.9.0 Inactive Plugins (0) Settings</p> <p class=””>API Enabled: –<br>Force SSL: ✔<br>Currency: CLP ($)<br>Currency Position: left<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 0<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p> <p class=””>Base de la tienda: ❌ Página sin definir<br>Carrito: #63 – /carrito/<br>Finalizar compra: #64 – /finalizar-compra/<br>Mi cuenta: ❌ Página sin definir<br>Términos y condiciones: ❌ Página sin definir Theme</p> <p class=””>Name: Divi<br>Version: 4.22.1<br>Author URL: http://www.elegantthemes.com<br>Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente<br>te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo</p> <p class=””>WooCommerce Support: ✔ Templates</p> <p class=””>Overrides: La version – de Divi/woocommerce/emails/customer-on-hold-order.php está obsoleta. La versión del núcleo es la 7.3.0<br>Divi/woocommerce/emails/customer-processing-order.php</p> <p class=””>Outdated Templates: ❌</p> <pre class=”wp-block-code”><code> Aprende cómo actualizar</code></pre> <p class=””>Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ✔ Next scheduled: 2023-09-13 19:39:01 +00:00<br>Options: ✔<br>Notes: 105<br>Onboarding: skipped Action Scheduler</p> <p class=””>Complete: 432<br>Oldest: 2023-08-13 04:50:00 +0000<br>Newest: 2023-09-12 20:20:23 +0000</p> <p class=””>Failed: 25<br>Oldest: 2023-07-22 16:04:05 +0000<br>Newest: 2023-09-12 19:27:23 +0000</p> <p class=””>Pending: 4<br>Oldest: 2023-09-13 00:04:31 +0000<br>Newest: 2023-09-18 14:01:27 +0000 Status report information</p> <p class=””>Generated at: 2023-09-12 20:36:35 +00:00<br>`
Hi @edmundocarrillo20
To confirm, when someone orders from the page, it shows the quantity as normal, and only shows doubled (including the amount) in your orders, is that correct?Since you’ve already tried disabling plugins and changing the theme, can you please make sure that your payment gateway and WooCommerce are up-to-date? There’s a new version of WooCommerce which is 8.1.0.
Before you start
Please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
It might also help if you can provide with us some changes that have been made prior to these issues.
Please also share the following:- Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
Thank you for your patience!
Hi Darla,
Yes, indeed the payment gateway and WooCommerce plugin are updated to their latest version, I even tried deactivating the payment gateway and leaving the price of the product at 0 to remove any doubts, but it still didn’t work.
At this very moment, I just made a purchase and a double purchase has appeared again, when in reality I only bought 1 product (screenshot attached).

When entering “logs” for the “fatal error logs” a large number of options appeared, I have copied and pasted the most recent option, which corresponds to today, September 18, 2023.
2023-09-18T14:56:37+00:00 INFO Array ( [Webhook Delivery] => Array ( [Delivery ID] => 35d35d4330b71004b137d1e4f14e8ad9 [Date] => 18 Sep, 2023 @ 14:56 [URL] => https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjUwNTZmMDYzNzA0MzA1MjY1NTUzNTUxMzAi_pc [Duration] => 2.82396 [Request] => Array ( [Method] => POST [Headers] => Array ( [User-Agent] => WooCommerce/8.1.1 Hookshot (WordPress/6.3.1) [Content-Type] => application/json [X-WC-Webhook-Source] => https://globalxpress.cl/ [X-WC-Webhook-Topic] => order.created [X-WC-Webhook-Resource] => order [X-WC-Webhook-Event] => created [X-WC-Webhook-Signature] => B1i2+o+5ZIFTuEmrtO8civXWZp0VEglOtHnnZbtwD6s= [X-WC-Webhook-ID] => 16 [X-WC-Webhook-Delivery-ID] => 35d35d4330b71004b137d1e4f14e8ad9 ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. [Response] => Array ( [Code] => 200 [Message] => OK [Headers] => WpOrg\Requests\Utility\CaseInsensitiveDictionary Object ( [data:protected] => Array ( [date] => Mon, 18 Sep 2023 14:56:37 GMT [content-type] => text/html; charset=UTF-8 [set-cookie] => ci_connect_pabbly_sesion=4rvuncd1ivncbdnrf97anhn551g7hea2; expires=Mon, 18-Sep-2023 16:56:37 GMT; Max-Age=7200; path=/; HttpOnly; SameSite=Lax [expires] => Thu, 19 Nov 1981 08:52:00 GMT [cache-control] => no-store, no-cache, must-revalidate [pragma] => no-cache [access-control-allow-origin] => * [access-control-allow-methods] => PUT, GET, POST, DELETE [access-control-allow-headers] => Content-Type, Content-Range, Content-Disposition, Content-Description [strict-transport-security] => max-age=31536000 [x-frame-options] => SAMEORIGIN [x-content-type-options] => nosniff [x-xss-protection] => 1; mode=block [cf-cache-status] => DYNAMIC [report-to] => {“endpoints”:[{“url”:”https:\/\/a.nel.cloudflare.com\/report\/v3?s=bzQa8V4gymxeM5WmCpxxkWhCVwQhPuyrvZFJ1%2B547UZcUH715tRZF7XYwaqznaFb4JzTXDehDDTBJttiF3KbaESI%2Fl9lF6n8jOZj3upI%2FZnw4q5wu%2FVvVhta2jv0GCiv1oinXA%3D%3D”}],”group”:”cf-nel”,”max_age”:604800} [nel] => {“success_fraction”:0,”report_to”:”cf-nel”,”max_age”:604800} [server] => cloudflare [cf-ray] => 808a6fc62b5c6392-ORD [content-encoding] => br ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. ) ) ) 2023-09-18T15:07:21+00:00 INFO Array ( [Webhook Delivery] => Array ( [Delivery ID] => 12b1ca72cd9da57ef276b86fee4e2495 [Date] => 18 Sep, 2023 @ 15:07 [URL] => https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjUwNTZmMDYzNzA0MzA1MjY1NTUzNTUxMzAi_pc [Duration] => 0.40488 [Request] => Array ( [Method] => POST [Headers] => Array ( [User-Agent] => WooCommerce/8.1.1 Hookshot (WordPress/6.3.1) [Content-Type] => application/json [X-WC-Webhook-Source] => https://globalxpress.cl/ [X-WC-Webhook-Topic] => order.created [X-WC-Webhook-Resource] => order [X-WC-Webhook-Event] => created [X-WC-Webhook-Signature] => BAdqJofrD5/88EPsej+bqS6KS/9mQUbEf8L/IrioTA8= [X-WC-Webhook-ID] => 16 [X-WC-Webhook-Delivery-ID] => 12b1ca72cd9da57ef276b86fee4e2495 ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. [Response] => Array ( [Code] => 200 [Message] => OK [Headers] => WpOrg\Requests\Utility\CaseInsensitiveDictionary Object ( [data:protected] => Array ( [date] => Mon, 18 Sep 2023 15:07:21 GMT [content-type] => text/html; charset=UTF-8 [set-cookie] => ci_connect_pabbly_sesion=qfm0rvrkpfn69d6t8d77ii0j2mhobv7v; expires=Mon, 18-Sep-2023 17:07:21 GMT; Max-Age=7200; path=/; HttpOnly; SameSite=Lax [expires] => Thu, 19 Nov 1981 08:52:00 GMT [cache-control] => no-store, no-cache, must-revalidate [pragma] => no-cache [access-control-allow-origin] => * [access-control-allow-methods] => PUT, GET, POST, DELETE [access-control-allow-headers] => Content-Type, Content-Range, Content-Disposition, Content-Description [strict-transport-security] => max-age=31536000 [x-frame-options] => SAMEORIGIN [x-content-type-options] => nosniff [x-xss-protection] => 1; mode=block [cf-cache-status] => DYNAMIC [report-to] => {“endpoints”:[{“url”:”https:\/\/a.nel.cloudflare.com\/report\/v3?s=T0fLTrjtLZ18p2%2B4oyrsCb86It71Zf66DOKfxyv68OqTuvci%2FEACCE8b1i7m0IgdD1c6FetBK5fszMmiKjjYb8L4Zhz4vFvlvAgNyxdFyIzOgELBircAW8s%2FZURV3Hgd25iZQg%3D%3D”}],”group”:”cf-nel”,”max_age”:604800} [nel] => {“success_fraction”:0,”report_to”:”cf-nel”,”max_age”:604800} [server] => cloudflare [cf-ray] => 808a7f84994461aa-ORD [content-encoding] => br ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. ) ) ) 2023-09-18T15:08:33+00:00 INFO Array ( [Webhook Delivery] => Array ( [Delivery ID] => 42d8c4b50202e07a2b3c26df31d953ea [Date] => 18 Sep, 2023 @ 15:08 [URL] => https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjUwNTZmMDYzNzA0MzA1MjY1NTUzNTUxMzAi_pc [Duration] => 0.41177 [Request] => Array ( [Method] => POST [Headers] => Array ( [User-Agent] => WooCommerce/8.1.1 Hookshot (WordPress/6.3.1) [Content-Type] => application/json [X-WC-Webhook-Source] => https://globalxpress.cl/ [X-WC-Webhook-Topic] => order.created [X-WC-Webhook-Resource] => order [X-WC-Webhook-Event] => created [X-WC-Webhook-Signature] => I2HJVDjukGwehKV8YnI4NdeQOWIf9n7esR+sy60wmQM= [X-WC-Webhook-ID] => 16 [X-WC-Webhook-Delivery-ID] => 42d8c4b50202e07a2b3c26df31d953ea ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. [Response] => Array ( [Code] => 200 [Message] => OK [Headers] => WpOrg\Requests\Utility\CaseInsensitiveDictionary Object ( [data:protected] => Array ( [date] => Mon, 18 Sep 2023 15:08:33 GMT [content-type] => text/html; charset=UTF-8 [set-cookie] => ci_connect_pabbly_sesion=8svblclsmuk0qth6ccg3jvvkof9iqg80; expires=Mon, 18-Sep-2023 17:08:33 GMT; Max-Age=7200; path=/; HttpOnly; SameSite=Lax [expires] => Thu, 19 Nov 1981 08:52:00 GMT [cache-control] => no-store, no-cache, must-revalidate [pragma] => no-cache [access-control-allow-origin] => * [access-control-allow-methods] => PUT, GET, POST, DELETE [access-control-allow-headers] => Content-Type, Content-Range, Content-Disposition, Content-Description [strict-transport-security] => max-age=31536000 [x-frame-options] => SAMEORIGIN [x-content-type-options] => nosniff [x-xss-protection] => 1; mode=block [cf-cache-status] => DYNAMIC [report-to] => {“endpoints”:[{“url”:”https:\/\/a.nel.cloudflare.com\/report\/v3?s=I%2BZMLPe6Lc8ASw16GkBi94OKLzWBxXBU4c7Yun61MHFzphmgTeIFORPixeFpg9H8Qs6QcSwl%2F7tkWti9JYW6j7wcWiXKYoaNK5Nr1CdMYCBqnjJYKc8ocbv4h7MMtOOA9%2BIt7Q%3D%3D”}],”group”:”cf-nel”,”max_age”:604800} [nel] => {“success_fraction”:0,”report_to”:”cf-nel”,”max_age”:604800} [server] => cloudflare [cf-ray] => 808a8146cbde1070-ORD [content-encoding] => br ) ) [Body] => Webhook body is not logged unless WP_DEBUG mode is turned on. This is to avoid the storing of personal data in the logs. ) ) )
You mentioned changing your theme already. Can you please confirm if the issue also happens when using a default WordPress theme or Storefront?
Also, can you also confirm if there are any webhooks that might trigger this? If yes, consider disabling or deleting them to prevent any unintended actions.Hello, I changed the theme to wordpress and the same thing kept happening, so Divi is not the problem. I deactivated a webhook that was active with the Pabbly platform (google sheets – Woocommerce) and it stopped happening. Could you help me carry out this integration without having this problem?
Thank you so muchHi @edmundocarrillo20 ,
Glad to hear that you managed to identify the culprit!
Since this falls outside our scope of support here, I’d suggest reaching out to Pabbly support for further help with this.
Here is a direct link to their contact page:
Here is a direct link to their support forum:
Hope this helps point you in the right direction 🙂
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