Plugin Support
Dina S.
(@themehighsupport)
Could you please check after enabling the option ” Enable priority override for address fields” in the “Locale override settings” inside the plugin’s Advanced Settings tab.
Thank you!
Hello Dina,
sorry, I didn’t inform that all override settings are enabled.
I also tried by just checking the “Enable only priority override for address field” option. Same behavior.
I have now seen that the behavior varies depending on the user role. For me, as creating admin, the correct sorting is displayed. But all other users (including other admins) see a different sorting.
I’ve also seen that the field (opening invoice address in frontend) first loads into the desired position, but then switches down.
I have not found any css snippet or so, which can cause this behavior.
Any idea why this happens?
Regards,
Johannes
Plugin Support
Dina S.
(@themehighsupport)
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Hello Dina,
I have now found out where this problem comes from. So it was possible to solve the problem directly.
Many thanks for your help!
Kind regards,
Johannes
