Products not syncing

  • Resolved theskywasgreen

    (@theskywasgreen)


    2 years, 8 months ago

    Hi,

    I just installed and set up the Facebook for WooCommerce plugin but the plugin is finding no items and the catalogue in Meta Suite is showing 0 items.

    Every time I press sync products it says syncing but nothing shows up it just stays on the same page?

    Thanks,

    Nicky

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    2 years, 8 months ago

    Hello @theskywasgreen,

    Thank you for reaching out!

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Also, kidnly attach a screenshot of where you’re checking the catalog from, this will help get a better understanding of what you’re describing. :‎)

    If you don’t already have a screenshot service installed, here are a few free options: 

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)

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