Hi @ionitalex,
Thanks for getting in touch with us. We are happy to help.
It appears that you have several active plugins on your WordPress site. Sometimes, conflicts between plugins can lead to errors. To determine if this is the case, we suggest disabling each of your active plugins one by one and testing the duplication process after each deactivation. This will help identify if any particular plugin is causing the conflict.
If the issue persists even after deactivating the other plugins then please feel free to reach out to us at support@duplicatepro.com.
Regards,
Duplicate Page Support Team
Hi, after disabling every plugin I’m now getting
“There has been a critical error on this website. Please check your site admin email inbox for instructions.” when trying to duplicate.
Any other instructions I can try? I also tried WordPress 6.2.2 and 6.3, and this has been a recent issue, it used to work for the longest time.
Hi @ionitalex
Thanks for the confirmation.
As you have mentioned, you have disabled EVERY plugin and you are still getting the error.
It means the issue is not related to our plugin since you have disabled all plugins and still getting errors.
Please send us an email if you meant you’ve only left the Duplicate Page plugin enabled and attach the debug log file. You can send the email to support@duplicatepro.com.
We are awaiting your response.
Warm Regards,
Duplicate Page Support team
just to close this for anyone who has this problem
a plugin called link whisperer doesn’t delete its tables if not specifically asked to. Need to install the free version and tick a box called “delete all plugin data”