FTP upload failed

  • Resolved Erik

    (@erkdahl)


    2 years, 7 months ago

    Hi,

    Im testing UpdraftPlus as our new backup-solution to be used in combination with MainWP.

    For most of our sites it works, but one site has a strange error (log pasted below).
    There is nothing wrong with the FTP server, the credentials or port. The same FTP server is used for 50+ other sites with the exact same credentials and settings with no problem.
    But on this site there is a problem and the log really tells nothing.

    Help?

    1461.119 (2) Saving backup history. Total backup size: 644 MB
    1461.126 (2) Requesting upload of the files that have not yet been successfully uploaded (6)
    1461.135 (2) Cloud backup selection (1/1): ftp with instance (1/1) (last)
    1461.137 (2) Beginning dispatch of backup to remote (ftp) (instance identifier s-3ff7f0d386116f39e33ce5db357cef36)
    1461.881 (2) FTP: upload attempt: backup_2023-09-02-1113_hlf_a3a400ef3911-plugins.zip -> ftp://ftpbackup@***.synology.me/Website Backups/updraft/backup_2023-09-02-1113_hlf_a3a400ef3911-plugins.zip
    1462.979 (2) FTP upload: error (0)
    1462.993 (2) FTP: ERROR: FTP upload failed

    • This topic was modified 2 years, 7 months ago by Erik.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support vupdraft

    (@vupdraft)

    2 years, 7 months ago

     I am assuming the initial connection test is OK but the backup then fails?

    Can you check if you have PASSIVE mode enabled under settings >> show expert settings

    Can you also try the option to disable SSL, then save changes, then try again.

Viewing 1 replies (of 1 total)

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