Hi @anatolyrain,
Thank you for your message.
I checked and you are using Cloudflare. Could you enable Development mode in the Cloudflare panel for testing? I suspect Cloudflare is the source of the problem.
Best,
Mateusz
Thank you for quick answer! Do you mean this option: https://prnt.sc/H7vwFcw5DLs_ ? Was off, now on. I also thought that you need to enter the Cloudflare Zone ID and Cloudflare API Token, but after entering the necessary data, nothing has changed.
Thank you @anatolyrain!
This is probably not an issue with Cloudflare though. Unfortunately, it seems that the plugin on your server cannot work. Redirects from .htaccess file do not work properly. Why? Sorry, but I don’t know. Unfortunately, my help is limited – according to WordPress forum rules, I can only help in this support forum. I’ve run out of ideas as to what could be causing the problem. This is a very rare situation – it happens on some hosting, but it is less than 1% of all users.
I hope you understand me.
But after all, I can write to the technical support of the hosting and ask what could be the reason, but what exactly to find out? Thank you.
@anatolyrain Hosting support is unlikely to help you. This is a plugin compatibility issue with hosting.
Understood, and thanks for that. Then another question, I see that new .webp files have been created in the uploads-webpc folder, can I substitute these created files for the old jpeg?
For example:
https://edavkusnota.ru/wp-content/uploads/2019/06/osn-kanape.jpg
replaced by:
https://edavkusnota.ru/wp-content/uploads-webpc/uploads/2019/06/osn-kanape.jpg.webp
Perhaps this can be implemented automatically through functions.php or in some other way? Thank you!
-
This reply was modified 2 years, 7 months ago by
anatolyrain.
-
This reply was modified 2 years, 7 months ago by anatolyrain.
@anatolyrain The plugin does not change the URLs to the images. It does redirects without changing the URL.
How does the plugin work? When a browser tries to download an image file, the server checks if it supports the AVIF format (if enabled in the plugin settings). If so, the browser will receive the equivalent of the original image in the AVIF format. If it does not support AVIF, but supports the WebP format, the browser will receive the equivalent of the original image in WebP format. In case the browser does not support either WebP or AVIF, the original image is loaded. This means full support for all browsers.
