Issues in Safari

  • Resolved unwound

    (@unwound)


    2 years, 8 months ago

    Hello. A number of our potential donors using Safari have run into errors. The form page reloads or they are met with the following message:

    Spam Protection. *** Forbidden. You Submitted too quickly. You may try again in a few seconds. ***

    Any ideas on how to resolve this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    2 years, 8 months ago

    Hi, @unwound.

    Glad you reached out.

    Based on the error you shared “Spam Protection. *** Forbidden. You Submitted too quickly. You may try again in a few seconds. ***”, it looks like you are using some spam protection on your donation forms.

    In this case, you need to either disable it or reduce its sensitivity so you can complete the donation.

    ​Please let us know if you have further questions or need additional assistance!

Viewing 1 replies (of 1 total)

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