Hi @zedd9165,
Thanks for reaching out to us.
First, make sure that the ElementsKit plugin is enabled. But if you still face issues, please conduct a conflict test on your site to determine what causes the problem.
To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.
If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for Elementskit and Elementor and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.
Let us know your findings after performing the conflict test. If the issue persists even after that, we will take a closer look at this issue and help you to find a solution as soon as possible.
Regards,
Amir
Hello @zedd9165 ,
I hope you’re doing fine.
We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.
Best Regards,
Moin
We are having the same issue with not seeing the ElementsKit Layout button. Currently still staying on Elementor 3.15.3 and Hello theme 2.8.1
Hello @andryl,
Please open a support thread or navigate to the plugin page to open a support ticket at our support center (Recommended). Our dedicated support team will inspect the issue for you and let you know the update as soon as possible.
Regards,
Moin
