Constant Contact Forms has experienced issues that may need addressed and functi

  • Resolved Steve Salotto

    (@steveps24)


    2 years, 7 months ago

    I’ve been getting this message a lot but I don’t know what the issue is. The log is long but I can’t download it. I get an error message that “file wasn’t available on site.” Here’s the last 5 lines if that helps…

    [2023-08-18 06:21:38] Refresh Token:.INFO: Refresh token triggered [] []
    [2023-08-18 08:37:23] API.INFO: ConstantContact_API::get_lists:303 unauthorized: Unauthorized [] []
    [2023-08-18 09:05:57] API.INFO: ConstantContact_API::get_lists:303 unauthorized: Unauthorized [] []
    [2023-08-18 14:39:49] API.INFO: ConstantContact_API::get_lists:303 unauthorized: Unauthorized [] []
    [2023-08-18 19:30:26] API.INFO: ConstantContact_API::get_lists:303 unauthorized: Unauthorized [] []

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    2 years, 7 months ago

    Sorry for the delay in response here @steveps24

    Looks like largely an issue we had been having with API access tokens not being refreshed yet during routine updated list checking. We’re hoping to have a release as early as today to help clear up that detail and do better with state checking.

    I think you should be fine for the moment.

    Plugin Author Constant Contact

    (@constantcontact)

    2 years, 7 months ago

    We’re hopeful that version 2.2.0 has resolved all the issues from the original thread. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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