Hello, @sanumolu5 !!!
Unfortunately, you are not using our plugin, but the problem is that you have SiteGround Optimizer installed on your site and Lazy Load Media mode enabled. To disable it, you need to go to the admin panel of your site, then click on the SG Optimizer menu item and go to the Media tab and disable this mode and check if the images are displayed!
If this solved the problem, please leave feedback, it will help us to develop and support our plugin. Thank you!
Hello @uappsk
I did not understand what you meant by Unfortunately, you are not using our plugin.
I have disabled Lazyload and it actually showed up images. However, this cannot be the solution, because after all we are using SG Optimizer and enabling Lazyload to improve performance of the website. If we have to disable, then it is like compromising on the performance. What would be the use in that case? Isn’t it?
Hi, @sanumolu5
Sorry for the extra trouble. Could you make a video of how you configure the plugin and adjust the image, please. It would help us a lot to understand the problem in more detail. You can record a video, for example, using loom.
Thanks
Hi, @sanumolu5
We have reviewed your video recording, unfortunately you are not really using our plugin. You use elementor’s built-in slider pro. We can offer you two solutions from which you can choose the one that suits you better
1) In the current slider, you need disable lazy load and images will be loaded, I have attached the screenshot below
https://prnt.sc/NCZ8PkxrMYp6
2) You can install our slider and we will help you set it up if you have any questions. You can see our types of sliders in the picture below
https://prnt.sc/AwfzeEju0LZH
