• Wordfence scanning was all working fine, all of a sudden it started showing the below error. I have reinstalled the plugin, but it doesnt fix the issue.

    This is the error I am getting

    Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.

    Below is the last 20 lines of log after enabling debug mode

    [Jul 25 11:58:49] Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.
    
    [Jul 25 11:59:59] Attempting to resume scan stage (1 attempt(s) remaining)...
    
    [Jul 25 11:59:59] Entering start scan routine
    
    [Jul 25 11:59:59] Got value from wf config maxExecutionTime: 20
    
    [Jul 25 11:59:59] getMaxExecutionTime() returning config value: 20
    
    [Jul 25 11:59:59] Starting cron via proxy at URL https://noc1.wordfence.com/scanp/al-tahaluf.com/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=ffc9ef699767990c92048a132efeacc7&k=615e904ac3b429b98e04a08050e7423fad83ae2ef2d2395ca9f541997ecfda2f93943e28c5906bc0e1d6ae35ff35507a1f55a62c1c1232d76747c7eb590f6923&ssl=1&signature=3b39052d57d162219171d345772a5b3ea75b50b20e587bbae5a91917acd867f8
    
    [Jul 25 12:00:00] Scan process ended after forking.
    
    [Jul 25 12:00:00] Scan engine received request.
    
    [Jul 25 12:00:00] Verifying start request signature.
    
    [Jul 25 12:00:00] Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.
    
    [Jul 25 12:01:06] Attempting to resume scan stage (0 attempt(s) remaining)...
    
    [Jul 25 12:01:06] Entering start scan routine
    
    [Jul 25 12:01:06] Got value from wf config maxExecutionTime: 20
    
    [Jul 25 12:01:06] getMaxExecutionTime() returning config value: 20
    
    [Jul 25 12:01:06] Starting cron via proxy at URL https://noc1.wordfence.com/scanp/al-tahaluf.com/wp-admin/admin-ajax.php?action=wordfence_doScan&isFork=0&scanMode=custom&cronKey=25c2bde05ee5fe0d7a424e3ca75930a2&k=615e904ac3b429b98e04a08050e7423fad83ae2ef2d2395ca9f541997ecfda2f93943e28c5906bc0e1d6ae35ff35507a1f55a62c1c1232d76747c7eb590f6923&ssl=1&signature=f5bd8fdc553739624ab56a8c7678be0d3241c36c41eee67d724f0b9a26e98a92
    
    [Jul 25 12:01:07] Scan process ended after forking.
    
    [Jul 25 12:01:08] Scan engine received request.
    
    [Jul 25 12:01:08] Verifying start request signature.
    
    [Jul 25 12:01:08] Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.
    
    [Jul 25 12:14:23] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=615e904ac3b429b98e04a08050e7423fad83ae2ef2d2395ca9f541997ecfda2f93943e28c5906bc0e1d6ae35ff35507a1f55a62c1c1232d76747c7eb590f6923&s=eyJ3cCI6IjYuMi4yIiwid2YiOiI3LjEwLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvYWwtdGFoYWx1Zi5jb20iLCJzc2x2Ijo4MDUzMDY0MDAsInB2IjoiOC4xLjItMXVidW50dTIuMTMiLCJwdCI6ImFwYWNoZTJoYW5kbGVyIiwiY3YiOiI3LjgxLjAiLCJjcyI6Ik9wZW5TU0xcLzMuMC4yIiwic3YiOiJBcGFjaGVcLzIuNC41MiAoVWJ1bnR1KSIsImR2IjoiMTAuNi4xMi1NYXJpYURCLTB1YnVudHUwLjIyLjA0LjEiLCJsYW5nIjoiIn0&action=timestamp
    
    [Jul 25 12:14:42] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=615e904ac3b429b98e04a08050e7423fad83ae2ef2d2395ca9f541997ecfda2f93943e28c5906bc0e1d6ae35ff35507a1f55a62c1c1232d76747c7eb590f6923&s=eyJ3cCI6IjYuMi4yIiwid2YiOiI3LjEwLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvYWwtdGFoYWx1Zi5jb20iLCJzc2x2Ijo4MDUzMDY0MDAsInB2IjoiOC4xLjItMXVidW50dTIuMTMiLCJwdCI6ImFwYWNoZTJoYW5kbGVyIiwiY3YiOiI3LjgxLjAiLCJjcyI6Ik9wZW5TU0xcLzMuMC4yIiwic3YiOiJBcGFjaGVcLzIuNC41MiAoVWJ1bnR1KSIsImR2IjoiMTAuNi4xMi1NYXJpYURCLTB1YnVudHUwLjIyLjA0LjEiLCJsYW5nIjoiIn0&action=timestamp
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @farisma, thanks for providing your scan log information.

    I’ve primarily seen the “The signature on the request to start a scan is invalid” message on sites where a cache-clear, and in some cases a reinstall of the Wordfence plugin fixed it.

    I would certainly try clearing any caching plugins or caches associated with your site outside of WordPress first though.

    Thanks,
    Peter.

    Thread Starter farisma

    (@farisma)

    Thank you for the reply @wfpeter I tried reinstalling with a new license key but it dint work, Later on I restored to an old copy of the website to resolve the issue. I am using wp total cache plugin, would that cause any issue like this?

    Thread Starter farisma

    (@farisma)

    Can someone help with this? I tried clearing cache, reinstalling license etc, but nothing seems to work.

    Thread Starter farisma

    (@farisma)

    @wfpeter after doing bit of play around, I figured out that change wp admin login plugin is causing the error. After disabling the plugin it worked. But I need that plugin to be there in the website. Can you please recommend any solution?

Viewing 4 replies - 1 through 4 (of 4 total)

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