Hi,
The issue you have mentioned seems to be strange. Can you please verify the whether the orders are different.
If you are still facing the issue, can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
yes, I have verified to be the same order, I am using the order number in navigation and viewing of the order screen and in admin screen; they are the same; in front there is one date, in admin is another date.
What ticket system?
To help address the issue you are facing with our plugin, we kindly request you to raise a ticket through our website. A ticket is like a formal request for assistance or support, and we are using the Zendesk ticketing system for that process.
You can raise a ticket through the below given link.
https://themehigh.zendesk.com/hc/en-us/requests/new
Thank you!
Since we haven’t heard back from you, we believe that your issue is resolved.
We are going to mark this thread as resolved.
Thank you!
