File Submission Zapier broken

Hi @peterputz

I hope you’re well today!

Yes, that’s a coincidence actually. We are aware of the bug on our end already and it’s been found before recent update was released. Our Forminator Team is look into it to provide the fix.

For now, there are two workarounds possible that are reported to be working:

1. if you are not uploading multiple files, try this

– edit the upload field on the form and switch it from “single” to “multiple” upload
– then in field settings in “limits” set limit of upload to just 1

For submitting users, it will be pretty much the same – still a single file to be submitted – but it should work fine with Zapier webhook.

2. alternatively – but that is more complex and may require a few attempts – is to try to re-configure webhook at Zapier:

– when creating the zap, on the Trigger section make several submissions with uploads before choosing a request on the dropdown and then press continue

– if it didn’t work on your first try, continue to submit entries until you see the full url of the upload on the submission data – still at the “Test Trigger” stage

– it’s important to do this at “Test Trigger” because what Zapier sees then, it determines fields that can be used in further configuration; it most cases it will eventually “catch up” and once that’s set again it should keep it and work fine.

Aside from that, our developers are looking into that issue, working on a fix to be include in one of upcoming releases but I don’t have ETA yet as no permanent solution has been determined yet – it’s still investigated.

Kind regards,
Adam