please review my account

  • Resolved plsuchel

    (@plsuchel)


    2 years, 10 months ago

    the MailPoet Sending Service is Paused for My Account because of a Poor deliverability rate

    I tried to clean the bounced e-mail (there was 1). But I don’t know what to do anymore so I try the following recommandation : “if you want to restore the MailPoet Sending Service for your account, just contact our Support Team and we will review your account”.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    2 years, 10 months ago

    Hi @plsuchel,

    Our team emailed you on March 27th with more details on what happened and recommendations for the next steps, but we never heard anything back from you.

    I’ll resend our original message to you now. Please check your mailbox and let us know if you received it.

    Thank you!

    Elvira K.

    (@treibalen)

    2 years, 10 months ago

    Hi there @plsuchel,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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