“All Forms” page blank, bunch of JavaScript errors.

Resolved

(@czamp95)

WP Version: 6.2.2
GiveWP Version: 2.29.1
GiveWP Cache: Enabled

On a fresh WP install, and fresh GiveWP installed, I’m having trouble viewing my created forms. I create one using the “Add Form” button, but it does not show in the “All Forms” section. The page gives these errors in the console.

Both errors from “give-admin-donation-forms.js?ver=dad9b43d6701e1ad”

TypeError: Cannot read properties of undefined (reading 'length')
at Wt (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:784016)
at Xo (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:632393)
at ks (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:678319)
at yl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:671094)
at ml (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:671019)
at sl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:668049)
at nl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:664813)
at Kl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:686034)
at give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:687243
at ul (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:668396)

Uncaught TypeError: Cannot read properties of undefined (reading 'length')
    at Wt (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:784016)
    at Xo (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:632393)
    at ks (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:678319)
    at yl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:671094)
    at ml (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:671019)
    at sl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:668049)
    at nl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:664813)
    at Kl (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:686034)
    at give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:687243
    at ul (give-admin-donation-forms.js?ver=dad9b43d6701e1ad:1:668396)

Can confirm all file permissions and ownerships are correct. There are no caching plugins, and I have tried to disable caching from GiveWP with no success. On the “All Forms” page, it’s simply blank. White. Blank. Nothing. Just console errors.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Matheus Martins
(@matheusfd)

2 years, 10 months ago

Hi, @czamp95.

Glad you reached out.

Can you share with me some information about your environment? Since it’s a fresh install, we might be able to replicate it.

Please send along your System Info.

Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

That will give me some more context to be able to help. Looking forward to helping you get to the bottom of this!

Plugin Support Matheus Martins
(@matheusfd)

2 years, 10 months ago

Hi, @czamp95.

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)

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