If you go to the users table at:
Dashboard > Users > All Users
what role are you seeing against your login name?
I’m an admin. The weird thing is that I can access the cart and checkout page without any problems. The pages also work without problems.
As soon as I rename the shop page (e.g. shop-2) I get access to the page but cannot edit it in Elementor. WordPress editor only.
Woocommerce Support also says it’s an interesting phenomenon.
What you could try is:
Delete both the shop page and the shop-2 page. Permanently delete them from the bin.
Go to Settings > Products tab > General sup page > the Shop drop down should be empty.
Make a new empty page for the shop. The slug should be shop. If its shop-2, there’s another step. Go to the above settings drop down and set the new shop page. See if that’s any better.
Hi @steffenb
Thanks for reaching out!
Your issue seems to be related to a permission error. This can occur for a variety of reasons, but most commonly it’s due to incorrect file permissions on your server or an issue with a security plugin that might be restricting access.
Here are a few steps you can take to resolve this issue:
- Check File Permissions: Connect to your website using an FTP client and ensure that your files and directories have the correct permissions. Directories should be set to
755 and files should be set to 644.
- Disable Security Plugins: If you have any security plugins installed, they may be causing the issue. Try disabling them temporarily to see if the issue is resolved. If it is, you may need to adjust the settings of the plugin to allow access to the shop page.
- Clear Cache and Cookies: Sometimes, your browser cache and cookies can cause issues. Try clearing them and see if the problem persists.
- Check
.htaccess file: The .htaccess file in your WordPress installation might be corrupted. Rename it temporarily and try loading your site to see if that resolves the issue. If it does, you’ll need to regenerate a new .htaccess file.
- Contact Your Hosting Provider: If you’re still having trouble, it might be an issue at the server level. Contact your hosting provider for further assistance.
Please try these steps and let us know if your issue gets resolved. If you continue to experience this problem, please provide us with additional details so we can investigate further.
