mobile menu issue

  • Resolved guiguoz27

    (@guiguoz27)


    2 years, 9 months ago

    Hello and thank you for this very useful plugin. I have a problem with the mobile menu. It’s constantly open and I can’t find the setting to show it closed.

    second problem, still with the mobile menu, I can’t click on the chevrons to scroll down the menu.

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 years, 9 months ago

    Hi, Guiguoz27
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)

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