Cancel button not showing

  • Resolved ajay90

    (@ajay90)


    2 years, 9 months ago

    On popup box cancel button does not appearing, Please solved it

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 9 months ago

    Dear @ajay90,

    Thank you for the topic.

    We checked and noticed that you are using a Cache plugin.
    Please note, that the problem may be connected to the cache. 

    See the screenshot below:

    View post on imgur.com

    So, please make a DB backup for your safety (you can use UpdraftPlus).
    Then, clear all the caches and make sure the cache is excluded on the page where the given popup is enabled. 

    After clearing the caches, please try to check the case with either the Incognito mode or another browser/device.

    Thank you.

    Thread Starter ajay90

    (@ajay90)

    2 years, 9 months ago

    Its now working but after popup box show website header slider shifted to left direction. when i disable plugin it is ok please give me solution for it.

    • This reply was modified 2 years, 9 months ago by ajay90.
    Plugin Support Jasmine

    (@hyenokian)

    2 years, 9 months ago

    Dear @ajay90,

    Thank you for your response.

    We are not sure we understand your request correctly.
    If possible, please provide us with screenshots of the current title position and how it should look.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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