• Resolved singlarajat

    (@singlarajat)


    After the successful Payment from the CCAvenue Payment gateway, i am facing an issue at the checkout end point (order-received). The Page with the link ———–/checkout/order-received is not displaying any details of the order placed which has to be shown on the page, so what can i do in this matter.

    The page I need help with: [log in to see the link]

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  • Igor H

    (@ihereira)

    Hi,

    I understand that after a successful payment via the CCAvenue Payment gateway, the order received page is not displaying any details.

    You can start troubleshooting by running a conflict test, switch the site theme to Storefront temporarily, and then disable all plugins except WooCommerce and the CCAvenue Payment Gateway. Check again to see if the issue persists, if not, it means there is a conflict, and you can then switch back your theme to the original one, and reactivate the rest of the plugins (checking again after each plugin reactivation), until you find the culprit.

    More info: https://woocommerce.com/document/how-to-test-for-conflicts/

    If you have any questions, do let us know.

Viewing 1 replies (of 1 total)

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