• Resolved zero web

    (@codrutalexoaiagmailcom)


    Hello,

    We’re having an issue with the percentage addon price.
    On the product page we have two option set in the plugin, one for 5% addon and one for 10% addon.
    When selected, on the product page the price is different than the checkout price (which is smaller).
    https://imgur.com/a/iFeHSsB
    We have disabled Ajax add to cart, we have also disabled all other plugins. The issue is with the % addon price, the fixed price addon is working as it should.

    Can you please advise, thank you!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello there,

    I hope you’re doing well :D.

    Do you have added tax on your product? Could you send me the tax configuration and also the addons configuration? In this way we’ll try to reproduce it on my local installation.

    I’m looking forward your response.

    Have a good day

    Thread Starter zero web

    (@codrutalexoaiagmailcom)

    Hi Carlos,

    We do not have taxes added to the products, the configuration is bellow:
    Increase the main product price by 5%
    https://imgur.com/a/YzCqR6W

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    I can’t replicate the issue on my side, it seems something strictly relative your site. Did you try use the plugin with default theme? There’ something which is creating the conflict.

    Thread Starter zero web

    (@codrutalexoaiagmailcom)

    Hello and thank you for the reply and time.

    Maybe the issue is because we are talking about variable products, where different variations have different prices? I am sorry I did not mentioned this earlier!

    We have tried with the 2023 theme, all plugins deactivated. The same issue.

    We will set up a testing server later this week and come back with credentials, if it will help.

    Thank you again for your time!

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    I replicated the issue thank you for information about variable product.

    Please be sure to use latest available release, then download the file here and replace it at following path: wp-content/plugins/yith-woocommerce-advanced-product-options/includes/class-yith-wapo-cart.php

    Any fix will be included in the next official release too.

    Please check and let us know.

    Thread Starter zero web

    (@codrutalexoaiagmailcom)

    Great news, it works!
    Thank you!

    Plugin Support Alessio Torrisi

    (@alessio91)

    HI there,

    it sounds good, I was happy assist you.

    If you enjoy with our product and our support, feel free to leave a review here for us, it’s much appreciated 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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