Changing E-mail address for sender

  • Resolved netschmiede24

    (@netschmiede24)


    3 years, 1 month ago

    Hi, I am trying to change the SENDER address for Mail Poet – when I do so, it says “no authorized E-mail address, authorize now” – when I click on that button, it says I should receive an e-mail for authorization. But this e-mail never arrives. It is the second time I am changing this address (because the client changed their mind yet again…). The first time worked without a problem – but not now. What can I do?

    It’s a brandnew site, still in developer mode. Latest plugin update (free version) and latest WP version of course.

    Thanks for your help!

    Astrid

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 1 month ago

    Hi @netschmiede24 👋🏽:!

    Thank you for reaching out to us!

    Since this is a question related to the MailPoet Sending Service and not the plugin, could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread?

    Your request will be triaged accordingly when we receive it and we’ll be able to provide you with more information there.

    Cheers

    Thread Starter netschmiede24

    (@netschmiede24)

    3 years, 1 month ago

    Thanks for your reply. In the meantime I have figured it out somehow – I could send the confirmation e-mail via the Mailpoet website – but not from the actual website, where it is installed. Anyway – it is all up and running now, so no problems for the moment.

Viewing 2 replies - 1 through 2 (of 2 total)

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