Plugin Support
Cyn
(@cyn92)
Hello @gverhaeg! We’re sorry to hear you ran into that issue. 🙁 Just to confirm, have you saved your interactive image first or published it? If it is not saved, the hotspot drawing tools won’t display right away. We have a guide that goes over how to draw your hotspots here – https://wpdrawattention.com/guides/first-interactive-image/#creating-the-hotspots
If that doesn’t do the trick, can you try emailing our support team at support@wpdrawattention.com?
Please let us know!
Hello!
I ran into the same issue… The drawing tool is not there… Is the plugin still working? Thanks in advance.
Plugin Support
Cyn
(@cyn92)
Hello @alexleona, we’re sorry to hear you’re facing that issue 🙁 Can you provide some details on what version number of Draw Attention you’re on? Draw Attention is still working and updated regularly, so this is quite odd.
Are you able to reach out to our support team at support@wpdrawattention.com so we can further troubleshoot together?
Please let us know!
