Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
Regards,
Bryle
Hi,
Your log is showing the following
0013.938 (0) Cloud backup selection (1/1): none with instance (1/1) (last)
0013.939 (0) No remote despatch: user chose no remote backup service
It doesn’t look like you have any remote storage selected. Can you ensure that you
- Set up the remote storage in the Settings tab and
- After you hit the blue “Backup now button” that you have the remote storage option checkbox ticked.
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Can you run a new backup? Let it run for a good amount of time and then check if the process is successful? If not, please send us again a copy of the log.
Thanks,
Bryle
We are closing this ticket as we have not heard from you in a while. If you are still experiencing any issues, please open a new ticket.
