TicTok Ad Account not Integrating with Woo
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Hello. I’m trying to complete the set up for TikTok marketing in the Woocommerce WP dashboard. When I get to the section for the Ad account, it says: “Update needed for ad account information.” Then when I click to Update it, the “Country of Operation” dropdown doesn’t include my current location, which I used in my Woocommerce set up, which is Mexico. And hence it also doesn’t let me input my Mexican phone number, or currency.
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Hello. Thank you. I’m using the Woocommerce plugin. It’s just called Woocommerce. “WooCommerce is the world’s most popular open-source eCommerce solution.” I arrived in this support forum by clicking on the support link within the plugin dashboard. In that plugin dashboard there is a marketing section and in the marketing section there is an option for Tictok. I’m trying to add an image here in the response but am getting a message “file uploading is disabled.”
Hi @fifthhouse ,
Thanks for providing an update 🙂
Hello. Thank you. I’m using the Woocommerce plugin. It’s just called Woocommerce. “WooCommerce is the world’s most popular open-source eCommerce solution.” I arrived in this support forum by clicking on the support link within the plugin dashboard. In that plugin dashboard there is a marketing section and in the marketing section there is an option for Tictok
Kindly note that TikTok is not built-in to WooCommerce core and would require a plugin to integrate.
We’d be happy to check how this is being added to your site. To do so, we’d need to have a look at your System Status Report.
Please can you navigate to WooCommerce → Status. Select
Get system reportand thenCopy for support.Once you have that, please share the results in your response here.
I’m trying to add an image here in the response but am getting a message “file uploading is disabled.”
You can share a screenshot by using an online tool, such as Snipboard.io. Please follow the instructions on that page, and then paste the URL in your reply here by selecting “Insert from URL”, like so:
Cheers!
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