Formatting been removed from the content

  • Resolved brucecct

    (@brucecct)


    3 years ago

    Hi there

    First of all, great plugin and we love it.

    But it seems the formatting of the content, like bullet points or change to new line, such formatting will be lost when every the popup is published. I meant when in th editing mode, it is there, but once saved and go to actually page, the pop-up is working all fine except the content is just in plain text.

    I have looked around, but can’t the solution. please advise? Thanks in advance!

    The page I need help with: [log in to see the link]

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  • vi-support

    (@vicrisostomo)

    3 years ago

    Hello there,

    We are sorry to hear that you are facing issues.
    Please kindly note that according to the WP Guidelines questions regarding the Pro Plugin cannot be discussed publicly.
    Please contact us directly.
    Here’s the link https://help.popup-builder.com/en/ , you will see an option to chat with us or send us an email.

Viewing 1 replies (of 1 total)

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