Woocommerce products page sidebar problem

  • Resolved burakcihan092

    (@burakcihan092)


    3 years ago

    I’m working with Woodmart theme, when I disable the Jag elementor kit plugin, the page starts working fine, but because I need to use your plugin, I’m only having trouble with this page, the side bar appears at the top of the page and the page’s css format is not showing properly. I wonder if we just exclude this page from the jag plugin, can we do something like this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    3 years ago

    Hello @burakcihan092,

    We apologize for the delay in our response. We have checked your website, but we couldn’t find the specific “sidebar” you mentioned. Could you provide us with more details about the layout?

    In the meantime, we assume that the issue may be caused by a cache on your website. If you have a caching system in place, could you please clear all the caches? Caches can store outdated data that might interfere with the proper functioning of the system. After that, you can regenerate the Elementor data by going to the menu Elementor -> Tools For more details, please refer to the image below.

    Screen-Shot-2023-05-22-at-10-16-56

    We will await further updates from you.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 10 months ago

    Hello @burakcihan092,

    How are you? Do you still have this issue?

    We would like to inform you that due to the lack of recent conversation on this topic, we will mark it as resolved.

    If you have any other concerns, please don’t hesitate to create a new topic.

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)

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