There was an error trying to send your message. Please try again later.

  • Resolved Matt Rittman

    (@mrittman)


    2 years, 10 months ago

    Every now and again I get a user that gets the dreaded “There was an error trying to send your message. Please try again later” message. It seems to work fine most of the time. I just want to be be sure it works all the time, so I’m not losing out on any important emails. I do have some errors in my Chrome Console, but I don’t believe it’s related to the contact form not working.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • arcticblue

    (@arcticblue)

    2 years, 10 months ago

    my suggestion: save all (even not emailed) form transmissions with this little buddy: https://wordpress.org/plugins/contact-form-cfdb7/ this is kind of an addon for cf7 and pretty simple

    • This reply was modified 2 years, 10 months ago by arcticblue.
    Thread Starter Matt Rittman

    (@mrittman)

    2 years, 10 months ago

    Oh that’s quite handy! Thanks so much @arcticblue 🙂

    arcticblue

    (@arcticblue)

    2 years, 10 months ago

    Sure. As for your probs.. I dont know if activated debugging / error logging would give more detailed informations. it’s hard to find the cause for those submission fails. the submission could also be blocked by the host or a security plugin or a thousand other things. also maybe you check easy wp smpt or similar plugins if your host encourages you to use authenticated transmittions for more security. and also you could check for cf7ic or akismet antispam if thats an issue. cheers

    • This reply was modified 2 years, 10 months ago by arcticblue.
    • This reply was modified 2 years, 10 months ago by arcticblue.
    Thread Starter Matt Rittman

    (@mrittman)

    2 years, 10 months ago

    Yeah, unfortunately these kinds of things can be a headache to pinpoint 🙁

    I’ve also got Akismet, Wordfence, recaptcha, and a caching plugin. Like you said, it could even be my web host. At least with the plugin you suggested, I can see what submissions are not coming to my email. Nonetheless, thanks so much again @arcticblue, I really appreciate your help!

    arcticblue

    (@arcticblue)

    2 years, 10 months ago

    I’m glad, if I could help. have a nice day

Viewing 5 replies - 1 through 5 (of 5 total)

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