Cannot upload images directly

  • Resolved chcw

    (@chcw)


    2 years, 11 months ago

    Hi,

    When I try to upload a PNG image directly, I get the “upload failed” error with the following details “Unexpected token … is not valid JSON”.

    However, if import from Media Library, then I can import the same image without any problems.

Viewing 1 replies (of 1 total)
  • Jaime Segura

    (@jaimeimagely)

    2 years, 11 months ago

    Hi,

    You will need to first check for conflicts.

    Disable all your other plugins except NextGEN Gallery, then try again, if the issue is solved, reactivate one plugin at a time and test after each until the issue comes back, then you will know the culprit. You can try finding an alternative to it or check if any of its options might interfere.

    Let me know your findings so I can create an official bug report for our developers to take a look.

    Thanks, keep me posted.

Viewing 1 replies (of 1 total)

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