• Resolved Indi1

    (@kyndhi1)


    Hi, I cannot create the connection between Woocommerce and PayPal, this is in a subdirectory where there is another WordPress installation. The PayPal bridge/plugin creates the API on PayPal website but not webhooks. If I can create the webhooks manually, and establish a manual connection on WordPress/Woocommerce but the PayPal button won’t show up on any webpage. I have two versions of my website but I don’t use any multisite plugins. The website domain contains an English version, where this plugin is installed and works as expected, but there is a subdirectory/folder where there is a translated Spanish version of the website, here is where the plugin cannot be connected. I installed another PayPal plugin on the Spanish version and the connection works, but I am hesitant to use it because is not official from woocommerce. I appreciate any advice you can provide. thanks

    System status

    WordPress Environment
    
    WordPress address (URL): https://www.mywebsite.com/espanol
    Site address (URL): https://www.mywebsite.com/espanol
    WC Version: 7.5.1
    REST API Version: ✔</img> 7.5.1
    WC Blocks Version: ✔</img> 9.6.6
    Action Scheduler Version: ✔</img> 3.5.4
    Log Directory Writable: ✔</img>
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: es_ES
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 8.1.9
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.30-0ubuntu0.20.04.2
    Max Upload Size: 1 GB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ✔</img>
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 7.5.1
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 21.81MB
    Tamaño de los datos de la base de datos: 17.39MB
    Tamaño del índice de la base de datos: 4.42MB
    wp_woocommerce_sessions: Datos: 1.02MB + Índice: 0.02MB + Motor InnoDB
    wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
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    wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
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    wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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    wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
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    wp_nextend2_smartslider3_sliders: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
    wp_nextend2_smartslider3_sliders_xref: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_nextend2_smartslider3_slides: Datos: 0.05MB + Índice: 0.11MB + Motor InnoDB
    wp_options: Datos: 3.13MB + Índice: 0.14MB + Motor InnoDB
    wp_po_plugins: Datos: 0.44MB + Índice: 0.33MB + Motor InnoDB
    wp_postmeta: Datos: 2.47MB + Índice: 0.84MB + Motor InnoDB
    wp_posts: Datos: 6.52MB + Índice: 0.45MB + Motor InnoDB
    wp_shortpixel_folders: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_shortpixel_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_shortpixel_postmeta: Datos: 0.02MB + Índice: 0.08MB + Motor InnoDB
    wp_term_relationships: Datos: 0.13MB + Índice: 0.08MB + Motor InnoDB
    wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_termmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_usermeta: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_admin_notes: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_product_attributes_lookup: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
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    wp_wpfm_backup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wt_iew_action_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wt_iew_mapping_template: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_yoast_indexable: Datos: 1.52MB + Índice: 0.41MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Datos: 0.08MB + Índice: 0.14MB + Motor InnoDB
    wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_yoast_primary_term: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_yoast_seo_links: Datos: 0.25MB + Índice: 0.16MB + Motor InnoDB
    
    Post Type Counts
    
    attachment: 1252
    mgmlp_media_folder: 77
    nav_menu_item: 41
    page: 28
    post: 1282
    product: 23
    product_variation: 53
    revision: 1
    wcps: 1
    wcps_layout: 1
    wpcf7_contact_form: 1
    wpforms: 1
    
    Security
    
    Secure connection (HTTPS): ✔</img>
    Hide errors from visitors: ✔</img>
    
    Active Plugins (17)
    
    All-in-One WP Migration: por ServMask – 7.73
    Enable Media Replace: por ShortPixel – 4.1.0
    FCP Yoast FAQ Toggleable: por Firmcatalyst
    Vadim Volkov – 1.0.0
    
    Heartbeat Control by WP Rocket: por WP Rocket – 2.0
    Plugin Organizer: por Jeff Sterup – 10.1.9
    Smart Slider 3: por Nextend – 3.5.1.14
    Table of Contents Plus: por Michael Tran – 2302
    Ultimate Blocks: por Ultimate Blocks – 2.5.8
    Checkout Field Editor for WooCommerce: por ThemeHigh – 1.8.2
    WooCommerce PayPal Payments: por WooCommerce – 2.0.4
    PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.4.0
    Product Slider for WooCommerce by PickPlugins: por PickPlugins – 1.13.44
    WooCommerce: por Automattic – 7.5.1
    Yoast SEO: por Equipo Yoast – 20.4
    WP Mail SMTP: por WPForms – 3.7.0
    WP Super Cache: por Automattic – 1.9.4
    WPForms Lite: por WPForms – 1.8.1.1
    
    Inactive Plugins (10)
    
    Autoptimize: por Frank Goossens (futtta) – 3.1.6
    Cart All In One For WooCommerce: por VillaTheme – 1.1.11
    Contact Form 7: por Takayuki Miyoshi – 5.7.5.1
    Health Check & Troubleshooting: por The WordPress.org community – 1.6.0
    Media Library Folders: por Max Foundry – 8.0.6
    Media Library Folders Reset: por Max Foundry – 8.0.6
    Order Export & Order Import for WooCommerce: por WebToffee – 2.3.2
    WordPress Importer: por wordpressdotorg – 0.8
    WP File Manager: por mndpsingh287 – 7.1.8
    Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5
    
    Dropin Plugins (1)
    
    advanced-cache.php: advanced-cache.php
    
    Must Use Plugins (1)
    
    Plugin Organizer MU: por Jeff Sterup – 10.1.9
    
    Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    WC Pages
    
    Base de la tienda: #11 - /rentas-audiovisuales/
    Carrito: #12 - /carrito/
    Finalizar compra: #13 - /pagar/
    Mi cuenta: ❌</img> La visibilidad de la página debe ser pública
    Términos y condiciones: ❌</img> Página sin definir
    
    Theme
    
    Name: mywebsite
    Version: 2.1.8
    Author URL: https://www.mywebsite.com/espanol/
    Child Theme: ❌</img> – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔</img>
    
    Templates
    
    Overrides: wellington/woocommerce/archive-product.php
    wellington/woocommerce/checkout/cart-errors.php
    wellington/woocommerce/checkout/form-billing.php
    wellington/woocommerce/checkout/form-checkout.php
    wellington/woocommerce/checkout/form-coupon.php
    wellington/woocommerce/checkout/form-login.php
    wellington/woocommerce/checkout/form-pay.php
    wellington/woocommerce/checkout/form-shipping.php
    wellington/woocommerce/checkout/order-receipt.php
    wellington/woocommerce/checkout/payment-method.php
    wellington/woocommerce/checkout/payment.php
    wellington/woocommerce/checkout/review-order.php
    wellington/woocommerce/checkout/terms.php
    wellington/woocommerce/checkout/thankyou.php
    wellington/woocommerce/content-product-cat.php
    wellington/woocommerce/content-product.php
    wellington/woocommerce/content-single-product.php
    wellington/woocommerce/content-widget-price-filter.php
    wellington/woocommerce/content-widget-product.php
    wellington/woocommerce/content-widget-reviews.php
    wellington/woocommerce/product-searchform.php
    wellington/woocommerce/single-product-reviews.php
    wellington/woocommerce/single-product.php
    wellington/woocommerce/taxonomy-product-attribute.php
    wellington/woocommerce/taxonomy-product-cat.php
    wellington/woocommerce/taxonomy-product-tag.php
    
    WooCommerce PayPal Payments
    
    Onboarded: –
    Shop country code: US
    WooCommerce currency supported: ✔</img>
    Advanced Card Processing available in country: ✔</img>
    Pay Later messaging available in country: ✔</img>
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    Admin
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
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    mobile-app-banner
    navigation
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    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    
    Daily Cron: ✔</img> Next scheduled: 2023-04-11 15:40:36 +00:00
    Options: ✔</img>
    Notes: 47
    Onboarding: completed
    
    Action Scheduler
    
    Cancelada: 2
    Oldest: 2023-04-01 20:04:03 +0000
    Newest: 2023-04-05 17:18:46 +0000
    
    Completo: 503
    Oldest: 2023-03-26 21:40:22 +0000
    Newest: 2023-04-10 22:05:09 +0000
    
    Fallida: 25
    Oldest: 2023-02-16 00:19:49 +0000
    Newest: 2023-04-10 14:00:36 +0000
    
    Pendiente: 9
    Oldest: 2023-04-11 10:44:06 +0000
    Newest: 2023-04-17 14:00:36 +0000
    
    Status report information
    
    Generated at: 2023-04-10 22:25:43 +00:00
    `

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @kyndhi1,

    Did you possibly clone the primary site with a plugin?
    When the site is cloned, then it may also clone cached db items like the signup URL for the onboarding wizard.

    You could try manually connecting your API credentials as described here: https://woocommerce.com/document/woocommerce-paypal-payments/#manual-credential-input

    Or when you are not yet connected, you could try inserting any fake credentials manually (e.g. x in all four fields), so you have access to the settings, then from the bottom of the Connection tab, click Clear now.
    This removes all options and scheduled actions from the database so you can set up the plugin from scratch using the onboarding wizard: https://woocommerce.com/document/woocommerce-paypal-payments/#connect-paypal-account

    Please let us know how this works for you. Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    It has been some time since the last post in this thread, and we have not heard back regarding the issue with activating the plugin on a subdirectory. We hope the provided advice has helped you resolve the problem.

    Since we have not received any recent updates, I’ll be marking this thread as resolved. If the issue persists or if you have any other questions, please don’t hesitate to reopen this thread or start a new one.

    Thank you for your cooperation.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot activate plugin on a subdirectory’ is closed to new replies.