JavaScript error in public.js

  • Resolved Jon Harvey

    (@webdeveloperjon)


    2 years, 12 months ago

    Hi there, since updating to the latest plugin version, 9.3.5 a couple of days ago, we’ve been getting a JS/jQuery error which is then preventing other javascript from running, for example, loading forms on pages.

    Although I’ve linked to the above, we’ve had to disable the plugin on the site as our client has a campaign at the moment linking to the form and we need it available.

    If you could look into this, that would be appreciated.

    The error appears to be caused by code in the public.js file:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
    at Function.each (jquery.min.js:2:2732)
    at HTMLDocument. (public.js:2106:15)
    at j (jquery.min.js:2:26794)
    at Object.fireWith as resolveWith
    at Function.ready (jquery.min.js:2:29401)
    at HTMLDocument.I (jquery.min.js:2:29592)

    Which is the following loop:

    $.each(Utils.utmTerms, function (index, name) {
    Cookies.remove(‘pys_’ + name)
    });

    Thank you.

    Jon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    2 years, 12 months ago

    It seems you no longer have the plugin active on the site, so it’s impossible to look into the problem. I suggest you activate the plugin, and clear all caches. If the problem persist, contact us on the site directly, we will need some more context: https://www.pixelyoursite.com/contact

    Thread Starter Jon Harvey

    (@webdeveloperjon)

    2 years, 12 months ago

    Thank you. We have tried clearing all the caches.

    What we’ll do is trigger a staging copy of the site, and reactivate the plugin on there – then we’ll drop you a line so you can have a look. With the plugin active it appeared to be preventing crucial forms from showing, so we had to disable it – but apprecaite you then don’t have anything to look at!

    Thank you, Jon

    Plugin Author PixelYourSite

    (@pixelyoursite)

    2 years, 12 months ago

    Staging copy is perfect, send us the details here: https://www.pixelyoursite.com/contact

Viewing 3 replies - 1 through 3 (of 3 total)

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