facebook for woocommerce does not sync

Resolved rizwan1209
(@rizwan1209)

3 years, 1 month ago

facebook for woocommerce does not sync price changes when we make price changes of products on website it does not sync these changes to facebook….

“we only fix this by going to facebook catalog then editing the name of the product and then deleting that product and then going back to facebook for woocommerce and then we press product sync manually…only then new prices are updated to facebook.”

it should not be done like this as it should update automatically whenever we make any change to the product on our website….

this problem is being faced since long…the plugin is unable to update or sync to facebook catalog the price changes or any changes made to the product on wordpress website

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter

(@rizwan1209)

WordPress Environment

WordPress address (URL): https://www.popstripesonline.com
Site address (URL): https://www.popstripesonline.com
WC Version: 7.5.1
REST API Version: ✔</img> 7.5.1
WC Blocks Version: ✔</img> 9.6.6
Action Scheduler Version: ✔</img> 3.5.4
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Server Environment

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Igor H

(@ihereira)

3 years, 1 month ago

Hi,

I understand syncing is not working when there are changes to products.

WP Version: ❌</img> 6.1.1 - There is a newer version of WordPress available (6.2)

As a first step, I’d suggest to update your WordPress version, here there is a guide to do so.

If that does not help, you can run a manual sync for your products under: WP Admin > Marketing > Facebook for WooCommerce > Products sync, then click Sync products.

Let us know if there are any questions.

Igor H

(@ihereira)

3 years ago

Hello,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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