WC emails while using Gravity Forms form ?

  • Resolved RistoK

    (@ristokaalma)


    3 years, 1 month ago

    Hello, when switching “Request form” to “Gravity Forms” in plugin form settings page, the WooCommerce emails (for example: “[YITH Request a Quote] Email to request a quote”) are not being sent anymore.

    Is it possible to still send those “well formatted” quotes to clients while using Gravity Forms for the actual form?

    BR, Risto

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alberto Ruggiero

    (@witcher83)

    3 years, 1 month ago

    Hello @ristokaalma ,

    this feature is available only in the commercial version of the plugin.

    For any issue concerning the premium version of the plugin, please, write to our support service at yithemes.com/my-account, otherwise it could be misleading for other users here on wordpress.org. Don’t worry, our support developers will certainly help you solve the issue you are experiencing.

    Thread Starter RistoK

    (@ristokaalma)

    3 years, 1 month ago

    Understood, I failed to notice that it’s a commercial version feature. I’m currently using the free plugin.

    Purely as a side note, perhaps a UX topic – many developers include paid features as “disabled” options in free plugins so it’s easier for end users to understand what’s going on – in my case WC email related options just disappeared so I got a feeling that WC emails are not available overall when Gravity Forms form is used.

    Overall, thanks for a quick response!

Viewing 2 replies - 1 through 2 (of 2 total)

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