Update failed: Download failed. Unauthorized

  • Resolved lizalake

    (@lizalake)


    3 years ago

    Hello, I keep getting this message when updating to the latest pro version. Any ideas why?

    Update failed: Download failed. Unauthorized

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dinesh Karki

    (@dcsupport)

    3 years ago

    Hi @lizalake ,

    Have you kept the license key in our license tab ? If it is already there, please remove the key and add it again.

    This should fix the issue.

    Thanks

    Thread Starter lizalake

    (@lizalake)

    3 years ago

    Thank you! Deactivating and reactivating fixed it!

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: lizalake
  • Last activity: 3 years ago
  • Status: resolved