Fatal error
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Hi, I manage a website for a friend and I had this error message this morning… I tried to update the plugin wpbakery and suddenly, I couldn’t access to my admin area and my website..
Fatal error: Uncaught Error: Call to undefined function vc_map() in /htdocs/wp-content/plugins/greeneerio-vc-addons/vc-addons/greeneerio_slider.php:67 Stack trace: #0 /htdocs/wp-content/plugins/greeneerio-vc-addons/vc-addon-greeneerio.php(23): require_once() #1 /htdocs/wp-includes/class-wp-hook.php(308): greeneerio_file(”) #2 /htdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #3 /htdocs/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /htdocs/wp-settings.php(617): do_action(‘init’) #5 /htdocs/wp-config.php(125): require_once(‘/htdocs/wp-sett…’) #6 /htdocs/wp-load.php(50): require_once(‘/htdocs/wp-conf…’) #7 /htdocs/wp-blog-header.php(13): require_once(‘/htdocs/wp-load…’) #8 /htdocs/index.php(17): require(‘/htdocs/wp-blog…’) #9 {main} thrown in /htdocs/wp-content/plugins/greeneerio-vc-addons/vc-addons/greeneerio_slider.php on line 67The page I need help with: [log in to see the link]
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You’ll need access the the webhosting account for the website you are working with- once you are inside the webhosting account you can temporarily deactivate all plugins by renaming the PLUGINS directory to something like plugins-dol. in the webhosting account, look for the file manager area and the WP-Content directory.
Deactivating all plugins is a good first step to try to gain access to the normal area you work in WP-Admin and do further troubleshooting about plugin(s) that might not be working for you.
is this the name of your active theme? greeneeriochild
try this:
You’ll need access the the webhosting account for the website you are working with- once you are inside the webhosting account you can temporarily deactivate the active theme by renaming the active theme’s directory to something like theme-old. in the webhosting account, look for the file manager area and the WP-Content directory.
Deactivating the active theme is a good step to try to gain access to the normal area you work in WP-Admin and do further troubleshooting about themes(s) that might not be working for you.
be sure you have on of the default WordPress themes installed in your Themes folder ex. twenty twenty theme
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