• Resolved kevardt

    (@kevardt)


    Hi guys,
    responsive layout doesn’t work for us somehow. In the backend, in preview, gutenverse shows the page as responsive, but not on the live page. does anyone know what it could be?
    example here

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Yoga

    (@yogajegstudio)

    Hi @kevardt

    Could you copy system status in Dashboard->Gutenverse->System Status?

    Thank you.

    Thread Starter kevardt

    (@kevardt)

    Here we go 🙂

    THEME INFO
    
    Theme Name : Greendevice
    Theme Version : 1.0.0
    
    WordPress Environment
    
    Home URL : https://www.greendevice.eco/
    Site URL : https://www.greendevice.eco
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    WP Multisite : -
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    Plugin Author Yoga

    (@yogajegstudio)

    Hi @kevardt

    There are quite a lot of plugins used.
    Could you try to deactivate one by one except Gutenverse, and see if one of it causing conflict?

    Thread Starter kevardt

    (@kevardt)

    hello yoga,

    we disabled all plugins but it didn’t work.

    Are there any problems with the “Advanced Custom Fields Pro” plugin?

    Plugin Author Yoga

    (@yogajegstudio)

    Hi @kevardt

    Regarding the issue :
    1. Do you create your own theme or using a child theme?
    2. Is there any cache related settings you used? from plugins or server. Try checking it and see if there is setting that cause the issue
    3. Try deactivate Gutenverse, and create a page with WordPress default blocks. Then see if the issue still persist or not.

    Plugin Author Yoga

    (@yogajegstudio)

    It’s been a while since we last heard from you.
    To ensure that we can attend to other inquiries, I will be closing this topic for now.
    However, if you still require assistance, please don’t hesitate to reach out.
    We’re here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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