Stopped working on mobile

Hi there @lauyen,

Thanks for reaching out!

This is likely to happen if you have a caching plugin installed.

In this case, you can:

1. Exclude the page where you have the form placed from the caching settings. Here are some guides on how to do it:

• WP Rocket
• WP Fastest Cache
• W3 Total Cache
• WP Super Cache

2. Add a Captcha to Subscription Forms. If you are using a caching plugin, it’s possible the unique security token is cached and causing the issue. When using reCAPTCHA, the security token isn’t used. 3. Use the iFrame version of the subscription form. You can get this code by going to MailPoet > Forms > edit the form > Form Placement panel.