The Events Calendar won’t save Country in the location address

  • Resolved renuovamassage

    (@renuovamassage)


    3 years, 1 month ago

    I have been experiencing issues with The Events Calendar.

    When entering the country in section location address (manual entry or pre-selected entry) the selected country does not go through to published page after saving.

    For example in this address:

    Area Cattoi Viale Rovereto 31, Riva del Garda, Trentino

    The country (Italy) is missing.

    It is the case for every single event entry, they are all missing “country” entry, even though it is entered and saved each time.

    Does anyone know how to fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 1 month ago

    Hi @renuovamassage,

    This looks like a bug in our plugin. I was able to replicate the issue on my end as well. See the screen recording here.

    We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.

    Again, thank you for your patience. Hang in there.

    Best,
    Abz

    —
    Internal Bug Ticket Reference:
    BTRIA-1702

    Thread Starter renuovamassage

    (@renuovamassage)

    3 years, 1 month ago

    Thank you so much for your input. I will be awaiting updates on this. Much obliged.

    Plugin Support Darian

    (@d0153)

    3 years ago

    Hi @renuovamassage

    As soon as we release a fix for this issue, we will post an update here in the thread.

    Appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the WordPress.org support guidelines.

    Guga Alves

    (@gugaalves)

    2 years, 11 months ago

    Hi @renuovamassage,

    We’re back with goods news, that issue is finally fixed!

    Please update your Events Calendar plugin to version 6.0.12 to have that fix applied to your website.

    Best regards,

    Plugin Support Darian

    (@d0153)

    2 years, 11 months ago

    Hi @renuovamassage

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘The Events Calendar won’t save Country in the location address’ is closed to new replies.