• Resolved zaidiwp

    (@zaidiwp)


    Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Roxy

    (@roxannestoltz)

    Hi @zaidiwp ,

    Thanks for reaching out!

    After visiting you site, I am able to see the issue you are referring to, as this is what I see on my end when selecting various countries:

    Please could you clarify which Payment methods and/or Payment Gateways you are using on your site, as it isn’t immediately clear on your checkout page due to this notice being displayed?

    Also, please can you share a screenshot of the following areas of you dashboard:

    • WooCommerce → Settings → GeneralGeneral options
    • WooCommerce → Settings → Payments

    Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Additionally, in order to have a better understanding of your sites current environment, please could you share a copy of your sites System Status Report, which you can find via WooCommerce → Status. Select Get system report and then Copy for support.

    One you have this, please share the results in your response here.

    Cheers!

    Thread Starter zaidiwp

    (@zaidiwp)

    can i share login details here?

    Thread Starter zaidiwp

    (@zaidiwp)

    Hy
    here is info you requested Screenshots

    here is status info for support
    WordPress Environment WordPress address (URL): http://dcwooten.com
    Site address (URL): http://dcwooten.com
    WC Version: 7.4.0
    REST API Version: ✔ 7.4.0
    WC Blocks Version: ✔ 9.4.3
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: – Server Environment Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.85.0
    OpenSSL/3.0.8 SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database WC Database Version: 7.4.0
    WC Database Prefix: qfc_
    Total Database Size: 17.30MB
    Database Data Size: 12.39MB
    Database Index Size: 4.91MB
    qfc_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_actionscheduler_actions: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
    qfc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_actionscheduler_logs: Data: 0.27MB + Index: 0.25MB + Engine InnoDB
    qfc_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    qfc_db7_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_dlm_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_dlm_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_dlm_order_customer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_dlm_order_item: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_dlm_reports_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_dlm_session: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_download_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_edd_adjustmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_adjustments: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_edd_customer_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_edd_customer_email_addresses: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    qfc_edd_logmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_edd_logs_api_requestmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_logs_api_requests: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_logs_file_downloadmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_logs_file_downloads: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_edd_notemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_notes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_edd_notifications: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_edd_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    qfc_edd_order_addresses: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    qfc_edd_order_adjustmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_order_adjustments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_edd_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_edd_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_edd_order_transactions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    qfc_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    qfc_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    qfc_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    qfc_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_options: Data: 4.05MB + Index: 0.08MB + Engine InnoDB
    qfc_postmeta: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
    qfc_posts: Data: 1.22MB + Index: 0.06MB + Engine InnoDB
    qfc_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_vxcf_leads: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_vxcf_leads_detail: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_vxcf_leads_notes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    qfc_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    qfc_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    qfc_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    qfc_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    qfc_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    qfc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    qfc_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts attachment: 33
    custom_css: 1
    customize_changeset: 6
    mailpoet_page: 1
    page: 13
    popup: 2
    popup_theme: 8
    post: 2
    product: 3
    revision: 96
    shop_coupon: 1
    shop_order: 3
    wpcf7_contact_form: 1 Security Secure connection (HTTPS): ❌
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔ Active Plugins (16) Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.7.4
    Contact Form CFDB7: by Arshid – 1.2.6.5
    One page checkout and layouts for Woocommerce: by BluePlugins – 3.2.0
    Easy Digital Downloads: by Easy Digital Downloads – 3.1.0.6
    Facebook for WooCommerce: by Facebook – 3.0.12
    Google Listings and Ads: by WooCommerce – 2.3.10
    Jetpack: by Automattic – 11.8.4
    MailPoet: by MailPoet – 4.7.0
    TikTok: by TikTok – 1.0.15
    W3 Total Cache: by BoldGrid – 2.3.0
    WooCommerce Payments: by Automattic – 5.5.0 (update to version 5.5.1 is available)
    WooCommerce PayPal Payments: by WooCommerce – 2.0.2
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.3
    WooCommerce: by Automattic – 7.4.0 (update to version 7.4.1 is available)
    WP File Manager: by mndpsingh287 – 7.1.8 Inactive Plugins (4) CRM Perks Forms: by CRM Perks – 1.1.1
    WooCommerce Order Test - WP Fix It: by WP Fix It – 2.1
    WooCommerce PayPal Payments: by WooCommerce – 2.0.2
    WP PayPal: by naa986 – 1.2.3.17 Dropin Plugins (1) advanced-cache.php: advanced-cache.php Settings API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5) Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: ❌ Page not set Theme Name: Storefront Child
    Version: (update to version 0 is available)
    Author URL: https://www.fiverr.com/share/G0LWL2
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 4.2.0
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔ Templates Overrides: stroefront-child/woocommerce/single-product.php Subscriptions WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: http://dcwooten.com
    Subscriptions-core Library Version: 5.3.1
    Subscription Statuses: –
    WooCommerce Account Connected: ❌ No Store Setup Country / State: United States (US) — Washington Subscriptions by Payment Gateway Payment Gateway Support WooCommerce PayPal Payments Onboarded: ✔
    Shop country code: US
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    Vault enabled: ✔
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ✔ Admin Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page Disabled Features: minified-js
    product-variation-management
    settings Daily Cron: ✔ Next scheduled: 2023-03-03 18:07:20 +00:00
    Options: ✔
    Notes: 62
    Onboarding: completed WooCommerce Payments Version: 5.5.0
    Connected to WPCOM: Yes
    Blog ID: 214009492
    Account ID: acct_1MU0vPCN2hr4elYi Action Scheduler Complete: 4,730
    Oldest: 2023-01-30 19:26:22 +0000
    Newest: 2023-03-02 19:06:24 +0000 Failed: 3
    Oldest: 2023-01-12 23:49:45 +0000
    Newest: 2023-02-24 17:21:21 +0000 Pending: 3
    Oldest: 2023-03-02 19:08:24 +0000
    Newest: 2023-03-03 01:26:29 +0000 Status report information Generated at: 2023-03-02 19:07:49 +00:00
    `

    Hi @zaidiwp

    Thanks for sharing the requested information above.

    can i share login details here?

    Please refrain from sharing credentials here and give others the opportunity to exploit your site since this is a public forum. This is also against the Forum Guidelines.

    I understand that you would like to use PayPal Payments as the payment gateway for your site based on this screenshot.

    I trust that you’ve followed the support documentation in setting up the plugin correctly, right?

    If so, can you please navigate under WooCommerce > Settings > Payments > PayPal > Manage > Standard Payments that this feature is enabled?

    If yes, provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter zaidiwp

    (@zaidiwp)

    Hi,

    Is the issue present with all products? Or specific products?

    You can enable the Cash on Delivery payment method by going to WooCommerce → Settings → Payments then check if this method is shown on the checkout page?

    If Cash on Delivery works, then it is possible that there’s an issue with the PayPal plugin. I’d suggest to check out these possible workarounds, let us know if that worked for you.

    If that does not help, I’d recommend sending your request to the appropriate forum for further help, which is:

    https://wordpress.org/support/plugin/woocommerce-paypal-payments/

    Thread Starter zaidiwp

    (@zaidiwp)

    i have tried all posibilities and changed the theme also but same issue exists
    please can you share sectret link to share my store details so that you can have a look at your own end please?

    Saif

    (@babylon1999)

    Hello @zaidiwp,

    i have tried all posibilities and changed the theme also but same issue exists
    please can you share sectret link to share my store details so that you can have a look at your own end please?

    I’m afraid that’s not possible as this is a public forum. Your site seems to be missing an SSL certificate which is one of the requirements for most payment plugins, including PayPal.

    Can you please reach out to your hosting provider and ask them to issue an SSL certificate?

    Let us know how it goes!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Sorry, it seems that there are no available payment methods for your state. Plea’ is closed to new replies.