Mail sending rate Limit Exceeded Error

  • Resolved thazin

    (@sc20thazin)


    3 years, 4 months ago

    I am using wp mail smtp for ninja form .
I appreciate your plugins . It is very nice and useful.
Sometimes I have faced the following issue. 
Someone Could you pelase fixed this error?
Or Can I increase rate limit time? Can you plz provide how to increase time limit.
Error

Email Source: Ninja Forms
Mailer: Google / Gmail
{
"error": {
"code": 429,
"message": "User-rate limit exceeded. Retry after 2023-02-16T04:12:54.768Z (Mail sending)",
"errors": [
{
"message": "User-rate limit exceeded. Retry after 2023-02-16T04:12:54.768Z (Mail sending)",
"domain": "global",
"reason": "rateLimitExceeded"
}
],
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dake

    (@dakeg)

    3 years, 4 months ago

    Hi @sc20thazin

    Thanks for reaching out to us and we’re sorry to hear that you’ve hit the rate limit while using the Google mailer.

    Please note that the “User-rate limit exceeded” error, is a limitation enforced by Google to prevent sending spam and bulk messages.

    This error message indicates that you sent too many emails in a short period of time. Please make sure you don’t send emails in an endless or too many at once (https://support.google.com/a/answer/166852?hl=en).

    If you want to send more emails with potentially higher limits, you can do so by switching to a different mailer such as SMTP.com, Mailgun, Sendinblue, etc. You can see all the available mailers from here (https://wpmailsmtp.com/docs/a-complete-guide-to-wp-mail-smtp-mailers/) and configure a mailer of your choice.

    Please note that the mailers I mentioned above are transactional mailers, so if you mean to send out newsletters or other marketing emails, it’s best that you look into using a specific service that supports that.

    I hope this helps 🙂

    Thread Starter thazin

    (@sc20thazin)

    3 years, 3 months ago

    Dear @dakeg

    Thank you so much your reply. I have not solved this problem yet.

    My error is rate limted exceed error but I have not found wp mail smtp have limitation .

    I noticed this error happened again next thursday day of next week . Let me know smpt plugins have limitation per week.

    Thank you

    Plugin Support Dake

    (@dakeg)

    3 years, 3 months ago

    Hi @sc20thazin

    Thanks for getting back to us.

    As I mentioned in my previous reply. WP Mail SMTP does not have a rate limit. Rate limits are only enforced by the mailer you are integrating with.

    With that being the case, you would need to either reduce your email sending while connected to the Google Mailer, or you can switch to a different mailer.

Viewing 3 replies - 1 through 3 (of 3 total)

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