Stripe Not Capturing Payments

  • Resolved magicmiles

    (@magicmiles)


    3 years, 3 months ago

    I’ve set up WooCommerce properly, and used the STRIPE option as my payment gateway. The issue is that on STRIPE’s end of things the payment ins’t being captured. So the payment is still pending.

    How do I fix this ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • xue28 (woo-hc)

    (@xue28)

    3 years, 3 months ago

    Hi @magicmiles

    Thanks for reaching out!

    The issue is that on STRIPE’s end of things the payment ins’t being captured. So the payment is still pending.

    Can you please provide further information about your issue here so that we could address you more effectively?

    If a screenshot would be helpful, I’d recommend using https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    3 years, 2 months ago

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Stripe Not Capturing Payments’ is closed to new replies.