Smart slider doesn’t load background images

Hi @juzapee

I checked the linked page and the problem with your images are that, they URL can not be resolved. If you check the browser console:

• https://smartslider.helpscoutdocs.com/article/1935-troubleshooting-with-your-browser

you will see errors for your images like these:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED

As your images are pointing to another website ( I don’t want to copy the full URL directly here as it is a public forum, but in the console you will see the URL of the worldssl.net domain )

Is that probably your development domain? If it is, then you should clear the cache of the slider:
https://smartslider.helpscoutdocs.com/article/1783-general#clear-cache
after you moved the project to your live site.

Or is it possible that you edit your site from multiple URLs? If you do, then that will be the problem, as our slider works from cache, and when we generate the cache we use the URL of the current site. And if you are editing the slider from the backend of a site that is not publicly accessible, then the URL of the resources in the cache will still point to that website.