Hi there,
If you could do the following steps for me:
Go to the Wordfence > Tools > Diagnostics page
In the “Debugging Options” section check the circle “Enable debugging mode”
Click to “Save Changes”
CANCEL any current scan and start a NEW scan
Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log once the scan finishes and paste them in this post.
This will help me see exactly what is happening when the scan fails.
Let me know if you have any questions!
Thanks,
Joshua
Hi there,
Are you running any proxies or Cloudflare or Cleantalk firewall?
Let me know!
Thanks,
Joshua
Since your site is protected by Cloudflare, you may need to update your Cloudflare settings to allow your site to connect back to itself. You should be able to do this by going to your Cloudflare control panel.
- Login to Cloudflare
- Go to “Firewall”
- Click the “Firewall Rules” tab
- Click “Create a Firewall rule”
- Name the rule under “Rule Name”
- Set the “Field” under “When incoming requests match…” to “IP Address”
- Enter your site’s IP address under “Value”
- At the bottom, under “Then…Choose an action” change “Block” to “Allow”
- Click “Deploy
Once you have set up the whitelist, head back over to your site and CANCEL the current scan. Start a NEW scan and see if it finishes.
Let me know if this helps and if you have any questions!
