website crashed

  • Resolved Darren Ellis

    (@dazsmodels)


    3 years, 5 months ago

    Hi i tried to update kirki however it crashed it mentions the optimizer can you help

    07-Feb-2023 20:36:56 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/dazsmode/public_html/wp-content/plugins/kirki/vendor/autoload.php’ (include_path=’/home/dazsmode/public_html/wp-content/plugins/kirki/:/home/dazsmode/public_html/wp-content/plugins/kirki/core:.:/opt/alt/php74/usr/share/pear’) in /home/dazsmode/public_html/wp-content/plugins/tenweb-speed-optimizer/tenweb_speed_optimizer.php on line 131
    07-Feb-2023 20:36:56 UTC] PHP Warning: require_once(/home/dazsmode/public_html/wp-content/plugins/kirki/vendor/autoload.php): failed to open stream: No such file or directory in /home/dazsmode/public_html/wp-content/plugins/tenweb-speed-optimizer/tenweb_speed_optimizer.php on line 131

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 5 months ago

    Hi dear @dazsmodels ,
    We are sorry for the caused inconvenience.

    Unfortunately it seems like Kirki plugin triggers a fatal error after their yesterday’s release. There are lots of issues reported under the plugin thread.

    We kindly ask you to install an older version of Kirki plugin for now. We are investigating the issue currently from our side as well and will make sure to keep you posted.

    Thanks for your understanding.
    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years, 5 months ago

    Hi dear @dazsmodels ,
    Thanks for your patience.

    We have released a solution to solve the conflict with Kirki plugin. You can now update 10Web Booster. As soon as 10Web Booster is updated to the latest version, you can update Kirki plugin as well.

    After you will not face any issues.
    Regards, Mane

Viewing 2 replies - 1 through 2 (of 2 total)

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