WPML and Event Calendar

  • Resolved il_dandi

    (@il_dandi)


    3 years, 6 months ago

    I’ve updated version of WPML but when I use with your plug.in I’ve issues every time that I edit and update event. For example if I change date I get Database_ID error …and changes are not visibile live.
    I tried to ask to WPML support and they replied that issues is from your side.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Darian

    (@d0153)

    3 years, 6 months ago

    Hi @il_dandi

    Thanks for reaching out.

    Could you provide the full error message? I’d like to check it further on my end.

    Please also provide the version of the following. This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    • WPML
    Thread Starter il_dandi

    (@il_dandi)

    3 years, 6 months ago

    I create new event… I see in calendar… when I click on title I see missed 404 page. Do you want to access to my site? Please tell me how can I provide you WP access.
    Thanks

    Plugin Support Darian

    (@d0153)

    3 years, 6 months ago

    Hi @il_dandi

    Please don’t provide any login access to this thread. This is to follow the WordPress Forum Guidelines.

    For now, would it be possible for you to set up a staging version of your live site and try to re-do the migration from it? This is to recreate the proper event data and should fix the 404 issues.

    Here are the steps to revert and re-do the migration:

    1. Update to the latest versions of The Events Calendar and Events Calendar Pro.
    2. Remove any un-needed draft events and empty the Trash.
    3. Install and activate the Code Snippets plugin.
    4. Add this snippet and run it once (be sure it does not stay activated).
    5. Go to Events > Settings > Upgrades and go through the migration process again.

    Please re-do the migration on your staging site.

    Please also provide the version of the following. This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    • WPML

    Plugin Support Darian

    (@d0153)

    3 years, 5 months ago

    Hi @il_dandi

    I hope you are well. I wanted to follow up about the issue you encountered. Were you able to try the suggestions above?

    If it didn’t help, please also provide the version of the following. This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    • WPML

    Could you also provide a screenshot of the error? I’d like to check it further on my end.

    Plugin Support Darian

    (@d0153)

    3 years, 5 months ago

    Hi @il_dandi

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)

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