Tab integration bug

  • Resolved scarbeuh

    (@scarbeuh)


    3 years, 3 months ago

    Hi,
    I have a problem when I try to embed the “Universal product layout” block in the “Tab” block of Elementor.
    When I create three templates including only the “Universal product layout” block and then call them from another page using their respective shortcodes in each of the tabs of a “Tabs” block and if I try to consult the page, only the first tab is displayed correctly. If I click on the others, a white space is displayed instead of the desired products.

    I can create an account for you on the website so that you can see the problem directly.

    Regards,
    Julien.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Tarek Aziz

    (@tarekht)

    3 years, 3 months ago

    Hi Julien,

    Thank you very much for reaching out to us 🙂

    I have read your message and tried to check the page you shared above. But, unfortunately, I couldn’t see anything because the website is in “Coming Soon” mode.

    As per our understanding:

    You are trying to use sliders within a tab block. If you add a separate block for the tab and then insert a “Universal Product Layout” block inside the “Tab” block, it won’t work properly.

    Reason:

    The tab block works through a JS script while a slider gets activated through another script. That’s why they are conflicting with each other when you are trying to change the tab.

    If you want to use the “Universal Product Layout” block inside a “Tab” block, then you have to disable the slider.

    If that is not the case for your website, please create a ticket on our support website.

    https://woolentor.com/contact/

    Our support team will look into the issue for you.

    Best regards,
    Tarek Aziz

Viewing 1 replies (of 1 total)

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