Hi, Thank you for reaching us. Can you please let me know, You mean how the custom schema is being added? Through any other plugin or by using our schema plugin?
Hi,
The custom schema is being added on a code level. The themes we’re using are custom, so we’re uploading site files with schema markup in the code via SFTP. We want to be able to do this as well as use your plugin but when we do, our custom schema markup is removed. Let me know if you need any other information from me!
Leanne
Hi, Can you please let me know which custom themes are you using currently? Kindly do let us know, So that we will analyze the issue and assist you to fix it.
Hi,
We are using Service schema with your plugin, and without your plugin we are using Breadcrumb schema and FAQPage schema. When we have the plugin activated we only see the Service schema. When we deactivate the plugin we see the Breadcrumb and FAQPage schema.
Thanks!
Leanne
Hi. Thank you for sharing the information. We also have that both schema’s in our plugin. You can see in the following references:
https://prnt.sc/v81CRMFXwRbG
https://prnt.sc/ddOPrOz_V3yu
If possible, Kindly do give it try and let us know if you need any assistence, So that we will assist you to resolve them.
As we haven’t heard back from you in a while, we are marking this topic as resolved due to inactivity. You can reach out to us if you need any other assistance, we will be here to assist them.
