Popup is not Accessible

  • Resolved bossanovainc

    (@bossanovainc)


    3 years, 4 months ago

    Hi Support Team,

    I hope you are doing well.
    We are working on the website accessibility; we see that a popup appears from the ‘pop builder’ plugin; the voiceover does not trigger focus on the popup, and it’s hard to read for the disabled person. Recently we have faced a lawsuit, and one of the main reasons websites face a lawsuit is this popup. Kindly make this popup accessible.


    Thanks in advance.

    • This topic was modified 3 years, 4 months ago by bossanovainc.

    The page I need help with: [log in to see the link]

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  • Sygnoos Support

    (@sygnoossupport)

    3 years, 4 months ago

    Dear @bossanovainc,

    Thank you for your message.
    We are sorry to hear that you have faced a lawsuit.
    Unfortunately, our popup cannot be triggered by voiceover. We do not have this feature currently.
    We will add this to our wish list and will let you know once we implement it.

Viewing 1 replies (of 1 total)

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