wp-admin redirected you too many times. But website is loading.

  • Resolved anengineer23

    (@anengineer23)


    3 years, 2 months ago

    Hi, I’ve hosted my website in aws ec2 instance using apache2 server.

    When I used my custom domain to map my public DNS of the ec2 instance, I started to face this issue.

    I’m able to load the website home page. But, the admin portal is not showing up.

    Tried all the methods at https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/

    I want to know how to troubleshoot the root cause of this issue?

    Since I’m a newbie in the world of WordPress, please let me know if you need any additional details to help me in this case.

    Any help appreciated!
    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • George Appiah

    (@gappiah)

    3 years, 2 months ago

    When you have multiple links in a chain, it can be difficult to know where the problem might be.

    So to help with troubleshooting, kindly temporarily disable your Cloudflare proxy (ie put your domain in DNS-only or grey-clouded mode in Cloudflare).

    Standing by.

    Thread Starter anengineer23

    (@anengineer23)

    3 years, 2 months ago

    I’ve disabled clouflare proxies for all the DNS records.

    Another point which I forgot mention in my question is: the wp-admin is not accessible even using AWS public ip address.

    George Appiah

    (@gappiah)

    3 years, 2 months ago

    Thanks for the update.

    With Cloudflare proxy disabled, I’m now getting ERR_CONNECTION_REFUSED for every URL on your domain, including the homepage. No more redirect loop.

    So it seems that even though your WordPress site is configured to use HTTPS, you don’t have SSL configured on your server for this domain at all (not even a self-signed SSL certificate)… and you were solely relying on Cloudflare’s SSL proxy for HTTPS connections.

    With no SSL on the origin (ie your server) at all, you can only use Cloudflare’s FLEXIBLE SSL option. And here’s what they say about this option:

    Flexible SSL: Visitors will be able to access your site over HTTPS, but connections to your origin will be made over HTTP. Note: You may encounter a redirect loop with some origin configurations.

    And that’s exactly the redirect loop you were seeing before turning off the Cloudflare proxy. Please see this: https://developers.cloudflare.com/ssl/troubleshooting/too-many-redirects/

    I’ll recommend you setup an SSL certificate for your domain on your server.

    Then you can turn on your Cloudflare proxy (orange cloud) again, and select the appropriate Cloudflare SSL/TLS option (perhaps FULL or even FULL (Strict))

    Good luck!

    Thread Starter anengineer23

    (@anengineer23)

    3 years, 2 months ago

    Thanks a lot @gappiah !

    You saved my several days!

    I’ve installed a SSL certificate in my WordPress website and now it’s able to load smoothly.

Viewing 4 replies - 1 through 4 (of 4 total)

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