Paypal Button does not show

  • Resolved jbhoward

    (@jbhoward)


    3 years, 3 months ago

    The PayPal buttons do not show up in the live form. They show in the Preview, but not in the live form. Instead, the “Send Message” shows.

    I have seen many others ask, but none of their solutions have worked for me. I have a fixed amount set, enabled debug mode, and disabled page caching. I even disabled plugins and re-installed the Forminator plugin to start from the beginning.

    I have exported the form and it is located at https://www.survivalsos.org/wp-content/uploads/2023/01/forminator-donation-form-export.txt.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    3 years, 3 months ago

    Hi @jbhoward

    I hope you’re well today!

    I’ve imported the form to my test setup and it works fine there. Form configuration also looks fine but when checking on your site – I noticed certain JS errors related to JQuery library that directly affect some of the Formiantor JS scripts.

    It seems to be related to some sort of JS optimization (or non-standard/custom way of loading it by the theme).

    That said, please first try simply switching form’s “Rendering” option in “Behavior” settings to “Load form using AJAX”; then update the form, clear all caches and check again.

    If this doesn’t help, see if there are any JS optimization (especially delay/defer type) options enabled on site and try disabling them.

    If that helps then we can try to find out what could possibly be excluded from such optimization. But first, please give it a go and update us here about results.

    Best regards,
    Adam

    Thread Starter jbhoward

    (@jbhoward)

    3 years, 3 months ago

    Thank you. It still does not work after changes to my configuration. I am reaching out to the theme designer for additional information in regard to the JQuery and JS Scripts.

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    3 years, 3 months ago

    Hi @jbhoward

    Thank you!

    Please keep us updated. Even if they won’t solve this, their feedback may be helpful for us here.

    Best regards,
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)

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