Draft Orders

Hi @hebhansen

I apologize as I am not quite sure I understand fully your inquiry here. Can you please provide further information about your issue here so that we could address you more effectively?

If a screenshot would be helpful, I’d recommend using https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

Hi @hebhansen

Kindly note that, while the announcement you are linking to is from 2020, the related documentation states the following:

Checkout draft — Draft order created when customers start the checkout process with WooCommerce Blocks checkout block enabled.

Therefore, to loop back to your original inquiry:

Can someone clarify… The name in the draft order, is that someone adding a product to the block cart? and can I rely on that address?

The checkout-draft status provides a more accurate representation of what state these incomplete or un-submitted orders are in when they are created.

Feel free to check out more about this at the related documentation page, directly linked here.

I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

Hi @hebhansen

I replicated the scenario on my personal site using the Cart and Checkout Blocks, and I was able to reproduce the issue on my end.

Based on what I gather, these draft orders are being generated when a customer did not finish the Checkout Process, may it be a guest or logged-in user.

Turned off – How and where?

Currently, there is no feature that could turn off this feature, however, I found that there was already a feature request for it to be editable here: https://woocommerce.com/feature-request/draft-order-editable/

Can I leave it and not be notified by mail and what have we?

Yes, you can leave it as it is. On my personal site, I was not notified by email that I had a draft order. Can you please share a screenshot of the email you received on your end?

Can I remove it from the order list, so that actual orders is my focus.

Base on my screenshot above, draft orders are listed under the Drafts link. Additionally, WooCommerce Blocks has a cron job that deletes all draft orders once per day on the woocommerce_cleanup_draft_orders action.

Can I set these orders so that they do NOT block another customer to grab a drafted product that’s just lying around, in case it can’t be backordered or only one exists NFT style…?

If I understand you correctly here, you would like that these draft orders not hold those products that can’t be back-ordered or only one exists?

Checking the Order Notes of these draft orders, I can see nothing. Meaning, product stock was not on hold or lessened like when an actual order was placed. See the difference below:

Draft Order Order Notes:

Actual Order Order Notes:

Can I use these orders for a mail reminder to the lazy shopper – “Listen Dude – Your jacket is lying around after your lazy shopping, and you need it… You know you do!”

This would require customization or you could raise it as a feature request here.

Hope this helps!